I've been consistently impressed with The Facial Room’s outstanding customer service. I recently had an issue with a few items from my order, and when I reached out, the team responded promptly, handled everything with care and professionalism, and went above and beyond to make it right.
Patricia, Julia, and Clare showed genuine kindness and made the entire process completely stress-free.
You can truly tell they care about their customers and take pride in what they do. It’s rare to find this level of service these days — I’m very satisfied and will definitely continue shopping with them. Highly recommend!